In order to use the same drive on both the platforms, you need to format or reformat it. These portable hard drives are shipped in preformatted or in the NTFS (Windows) or HFS+ (Mac) format. But this time, Western digital has introduced a range of portable hard drives named 'My Passport', which are designed for both Mac and Windows systems. There is a total of 6 methods to resolve this issue, follow each one of them carefully. Now, it is time for you to go through the actual methods to resolve your issue of WD my passport Ultra not detected. You surely are aware of all the features which WD my passport Ultra attains. Select the ‘File System’ from the drop-down list, which is available in the format expansion and choose either ‘ex-FAT’ or ‘FAT32’. Part 2: How to fix WD my passport Ultra not detected. Locate the icon assigned to Western Digital My Passport drive and Right-click the connected drive icon and click ‘Format’ in the pop-up menu. If the WD My Passport external hard drive for Mac still does not work or not show up in Finder/Disk Utility after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. With WD Discovery™ software, you can also work across both Mac and PC. My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box.
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