![]() ![]() Any idea why that SSL/TLS field would be inaccessible? I can change the Encryption Strength dropdown but not the dropdown to Enable it. What I found is then even with the SSL/TLS option set to Enable in the Email TX (SMTP) setting on the Network tab, when I go to the Security tab and choose PKI Settings, SSL/TLS Settings, the SSL/TLS option for Enable/Disable is set to Disable and it's grayed out so I can't change it to Enable. I did find one possible source for the problem on the C35. And the specs for the C35 say that it supports SMTP over SSL/Start TLS. I have found multiple articles that say Exchange Online supports TLS 1.0, 1.1, and 1.2. On the C35 network email SMTP config screen there is a field to enable or disable SSL/TLS and a field for the port number (SSL). ![]() ![]() There are no errors and the scan never gets to the destination. When trying any of the methods I've found, the transfer icon on the scanner display shows for either a long time or a short time depending on the method used. There are no errors and nothing to go on to troubleshoot the process. But scans from the KM Bizhub C35 never arrive. I can do a test send directly through the SMTP service on a server and it always arrives at the destination address. I've tried every method I've found but nothing works. They led me to a couple of articles are setting up a scanner to work with O365. I found a few posts though not as many as I thought I would. ![]()
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